Cancellation & Appointment Policy
At Fade and Flourish, we reserve dedicated time exclusively for each client to ensure a personalized and exceptional experience. We kindly ask that you respect our scheduling policies so we may continue providing the highest level of service to all clients.
Last Updated: 2026
Appointment Reservations
Appointments may require a valid credit card on file or a deposit at the time of booking to secure your reservation.
Cancellation Notice
We respectfully request at least 24 hours’ notice for cancellations or rescheduling. Cancellations made with less than 24 hours’ notice may result in a cancellation fee.
Late Cancellation & No-Show Policy
The following fees may apply:
- Less than 24 hours’ notice: up to 50% of the scheduled service cost
- Same-day cancellation or no-show: up to 100% of the scheduled service cost
- Packages/Memberships: clients may forfeit a session in place of a fee
Late Arrival
If you arrive late:
- Your appointment may be shortened to accommodate the next client.
- Full service fees may still apply.
- If arrival is significantly delayed, the appointment may be considered a no-show.
Deposits
- Certain services may require a non-refundable deposit.
- Deposits may be applied toward your treatment total when the appointment is completed.
- If you cancel within the required notice period, deposits may be transferred to a future appointment.
Package & Membership Appointments
Appointments booked using packages or memberships are subject to the same cancellation policies. Missed appointments may result in the loss of the session.
Illness & Emergencies
We understand that emergencies and illness occur. Please contact us as soon as possible, and we will do our best to accommodate reasonable situations with flexibility.
Right to Refuse Service
Fade and Flourish reserves the right to refuse or discontinue services if:
- A client arrives intoxicated or impaired
- Medical contraindications are present
- Policies are repeatedly violated
- Staff safety or comfort is compromised
Agreement
By booking an appointment with Fade and Flourish, you acknowledge and agree to this Cancellation & Appointment Policy.
Contact Information
Fade and Flourish LLC
Henderson, Nevada
Phone: (725) 205-3524
Email: contact@fadeandflourishlv.com